FAQ's

Customer Care FAQ'S! 

What Is Sustainable Swimwear?
The thing that makes sustainable swimwear truly sustainable is that it’s a closed-loop process. Our fabrics can be regenerated again, and again, and again for infinity without ever losing their quality. That means nothing of your swimsuit will ever end up in a landfill….ever!



And Why Are You Making It Now?
Up until now Sustainable Swimwear fabrics have only really been available to brands who order enormous quantities of it. It’s also more expensive than regular Lycra. Why would we want to make normal swimwear when we can help our oceans!


What makes this Swimwear so Sustainable?
Humans use plastic for everyday items from pens to razors, plastic bags, bottles and other synthetics and It’s a sad fact that a lot of this plastic end up in our oceans. There’s an army of people who dive it out, they are literally saints because it's not only dangerous it's takes a long time to do. They then pass it onto some magicians who process it, perform some kind of magic on it and spin it into yarn.
This is then woven into the fabric we use to print on to make your swimwear. If you check out "our process" in the menu we go through step by step on how the process works.


Is Sustainable Swimwear fabric good quality?

Our sustainable swimwear in no way sacrifices quality or performance. In fact, side-by-side to a traditional swimsuit, you couldn’t tell the difference. That’s because the fabric we use is just like traditional Lycra. We use only the best, Italian Carvico Vita.
The quality is incredible, just as good as the original lycra that we know. it's also fully lined and UV50+


How do I care for my Sustainable Swimwear?
The same as you would for any other swimwear. NEVER, EVER put it in the washing machine. EVER.
Hand wash cool water, dry in shade.


Does Sustainable Swimwear fit the same?
Yes, sustainable swimwear fabric is exactly the same fit as regular Lycra. In fact, if you want us to get all technical on you, it’s actually “flatter” so it sits on the body a little better.


Does Sustainable Swimwear stretch or fade?
All swimwear stretches. The good stuff (like the stuff we use, has 2 way stretch) it snaps back into place after being worn. Over time all swimwear will stretch after use, however we still have pieces from our first collection that are in excellent shape. Prints are still vivid too.
The new Sustainable fabric we are using is just as good as regular Lycra so you can expect it to last. Remember that in the water you're swimwear will expand about half a size. Once dry it'll go back to its original size.
 
Returns & Exchanges
Can I return or exchange my order?
We are passionate about ensuring that you are completely satisfied with your purchase. If you change your mind about an item purchased on bombshellbayswimwear.com you are entitled to an exchange within 14 days of receipt should it meet the below requirements:

  • Proof of purchase provided
  • Tags are attached
  • Items are in original condition 
  • The items have not been worn, altered, damaged or washed
  • All sale items though are final.
Garment in original condition, including unworn and unwashed
Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done and the item is unfit for resale. You will be required to pay for postage to return the item as we have provided all sizing measurements body and garment sizing with each individual style.
  • Bombshell Bay Swimwear offers exchanges for an alternate size of the same style. Simply return the item you wish to exchange to us. If the item you wish to exchange for is a different style and price, we will issue a gift voucher with the total value of the item returned. You will need to pay for postage to return the item as we have provided all sizing measurements with each style.

    Non-Refundable/Exchangeable Items
    Bombshell Bay Swimwear will not accept any exchange on the following items due to health restrictions:

    • Jewellery including earrings.
    • All Sale items are final (Swimwear, clothing etc). 

    Size & Fit FAQ's
    How do I find the right swimwear for me?

    To find the right fit, we have developed some new size information tools in each style. Go and click through the image gallery for the style you are looking at and you will find a size chart with measurements to help you make the best decision. if you need to, go and grab a measuring tape or a ruler and measure out your most comfy bra and undies. You can’t go wrong with that.
     
    Shipping
    We ship all items on Mondays, Wednesdays & Fridays with Sendle & Fastway Couriers. Shipping is 3 - 5 days depending on your location (Australia & New Zealand) For our international customers please allow up to 10 - 14 days (Usually it is quicker but please allow this timeframe incase of Public Holidays/busy periods of the year.
     
    For any urgent shipping please email hello@bombshellbayswimwear.com prior to purchase so we can ensure you get your Swimwear in time.